Hi all,
Over the duration of my last placement, I have encountered numerous clients who are non english speaking/reading. There are a few ways to tackle this situation, although generally i feel that not all of the information i need to give them gets through correctly. The ward coordinator attempts to get an interpreter for one session, where all the medical staff are able to attend (midwife, physio, doctor) to discuss and explain things to the client. this doesnt always work out though, as often you are busy at the time the interpreter is available, or it is simply too busy with everyone wanting a turn to speak to the client. I have found that family members (mother or husband) are generally quite helpful if they are fluent in english, though you cant be sure everthing is being passed on accurately. The biggest help i have found is the information sheets/brochures which are written up in all different languages (ie. postnatal advice/pelvic floor exercises/bowel and bladder information), so long as there is the language you are looking for! i think these are a great idea, and i feel they should be available in all public and private hospitals. So always ask the physios/ward coordinator if these exist, as they will help you greatly! Does anyone else have any thoughts or experiences?
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My very first placement this year I had two patients that spoke no English at all. The family of one was always around to interpret so that was helpful, but even then I dodn't feel like the message was getting across either way! Hand gestures are helpful, as are facial expressions, and a smile or touch can go a long way.
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