I have just finished neuro prac in an outpatient setting where many pts arrive via voluntary transport. These drivers are generally very accomodating to different peoples needs, and many pts get along well with them. Ive noticed, however, that some (newer) drivers show strong frustration and a lack of patience with people who ambulate very slowly. I understand that the drivers are working to a schedule and always allow time for my pts to walk to the car at the end of the session. Several times ive had drivers try and force a pt into being wheelchaired out to the car (about 30m away) as its faster than waiting for them to walk the distance.
I explained that its really important the patients get the benefits of a longer walk, and how trying to rush someone with reduced mobility may be unsafe (and will just make them more anxious and slower). Two of the newer drivers said they thought it was better for the pt to be wheelchaired and werent aware that a longer walk was indeed a good thing.
I've since realised that often its simply a lask of understanding by people in the community that leads them to appear impatient towards people with disabilities. The driver i spoke to said he was greatful for my explanations and hoped he would learn more and be more understanding in his job. I think that if we take a little extra time to explain goals, limitations and treatments to family / friends / carers (where appropriate) it can be of great benefit to the patients.
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2 comments:
Very well said Em! I definately agree with you and the need for community education would be beneficial. I'm sure these drivers go through some form of training to learn how to transfer these patients. Perhaps a quick tutorial or two about the patients' conditions in general and how the walks etc benefit them, could be included. (a SDP idea? hehe)
That's a really good SDP idea! ; )
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